Warranty

At Golden Moissanite Bijouterie, we are honored to accompany you throughout your journey with jewelry that transcends fleeting trends and becomes timeless heirlooms. Our lifetime warranty, extended over a period of 5 years, is a promise of exceptional quality and durability. We believe every piece in our collection deserves to be backed by a warranty as robust as the beauty it embodies.

COMPLETE COVERAGE

Our warranty covers all aspects of your jewelry, guaranteeing the quality of the manufacturing, the secure setting of the gemstones, and the longevity of the precious metals used. If your jewelry has manufacturing defects or issues, we promise to repair or replace the item free of charge.

FREE REPAIRS AND REPLACEMENTS

Our commitment to quality does not end with purchase. If your jewelry requires repairs due to manufacturing defects or other issues covered by our warranty, we will cover these costs. Additionally, should a gemstone become loose or the metal show signs of premature wear, we will make the necessary repairs at no additional cost to you.

SIMPLIFIED PROCESS

Your satisfaction is our top priority. In the event of an issue covered by our warranty, the process is simple and transparent. Contact our dedicated team by email at support@gmbijouterie.com. We will guide you every step of the way, from problem assessment to final solution.

WARRANTY CONDITIONS

• Recommended Regular Maintenance: We encourage you to perform regular maintenance on your jewelry with us every year to maintain the validity of the warranty.
• Normal Use Required: The warranty covers defects resulting from normal use of the jewelry. Damage resulting from misuse is not covered.
• Non-Transferable: The warranty is valid only for the original owner of the jewelry and is not transferable.
• Third Party Modifications and Repairs: Any modifications or repairs carried out by unauthorized third parties will void the warranty. We strongly recommend using our services for any necessary repairs to ensure that the warranty remains valid.
• Authenticity Verification: To benefit from the warranty, it may be necessary to provide proof of purchase, such as an invoice or receipt. We recommend that you keep these documents in a safe place.

CONFIDENCE IN EVERY SHINE

* The only stone we use for our jewelry is moissanite. *

By choosing Golden Moissanite Bijouterie, you are not only choosing exceptional jewelry, but also the confidence that comes with our 5-year lifetime warranty. We are proud to accompany you in every precious moment, and we are confident that the beauty of our creations will stand the test of time. Thank you for being part of our story at Golden Moissanite Bijouterie.